Refund policy

Our No-Bummer Return Policy

We want you to love what you ordered! If your item arrives damaged, defective, or not quite what you expected, just let us know within 14 days of delivery and we’ll make it right

If your order is damaged, defective, or incorrect
Let us know within 14 days of delivery and we’ll replace it or refund you – no return shipping required. Just send us a quick photo of the issue so we can take care of it ASAP.

If you just don’t love it
You can send it back within 14 days of delivery for a refund. You’ll cover the return shipping, and it’s gotta be in the same condition you got it (unworn, unwashed, and still in its original packaging).

How to start
Shoot us an email at hello@coolorado.com with your order number and what’s up. We’ll reply with the return address and next steps.

We’re not Amazon – we’re a small biz – but we’ll always do right by our customers.